customer experience How to Prepare Your Business for the Holiday Season in 2020 This year, the holidays will probably be different for everyone. For both customers and businesses. That’s why it’s important to prepare your business for the holiday season in 2020. But with everything that has happened this year, everyone is looking forward to spending some quality time with their
Live Chat How to Improve The User Experience on Your Website Today, your website has become such an important asset for your business. It’s a great way to create your brand story, reputation, and awareness. A lot of businesses are investing in marketing tactics and advertisements to get users to get to their website like SEO, social media, paid Ads
customer experience What is Customer Experience? And How It Can Help Your Business Customer Experience. You hear about this term a lot. And about how important it is for your business. But is it really? And what is it in the first place? Let’s define Customer Experience and break everything down. What is Customer Experience? Customer Experience refers to the impression and
customer journey What is the Customer Journey? And how to map one! Not all customers are the same. Each of your customers has different wants and needs and might interact with your business differently. This is because each of your customers will be in a different stage of the customer journey. And knowing your customer journey stages and details can help you
