In this blog, we will discuss what CX, CRMs and ChatGPT are, three ways to combine a CRM and ChatGPT to improve your sales and CX, and the best free

In this blog, we will discuss the importance of organic lead generation for your business, 3 ways to integrate SEO and a CRM for leads, and finally the best free

In this blog, we will discuss everything you need to know about brand reputation, from what it is, why it’s important, 3 ways a customer relationship management (CRM) can

In this blog, we will discuss what customer churn is and what causes it, plus, 5 unique ways you can use a CRM to improve customer retention, reduce churn and

In this blog, we will discuss the power of email marketing when combined with personalization, some personalization sales stats, how you can improve your sales with email marketing, 3 ways

In this blog, we will discuss why customer experience is important in 2023, 5 strategies to refine your customer experience in 2023, and how a free CRM such as Moment,

In this article, we will discuss the importance of email and message marketing in 2023, the top 5 free email marketing strategies in 2023, and the best cloud software to

This blog will discuss what a CRM is, 5 ways it will improve your customer relationships in 2023, why your company must have a CRM in 2023, and how Moment,

There are hundreds of reasons why your company must have a CRM in 2023. The main reasons are customer service, customer experience and sales, which we will discuss in this

Are you trying to close more leads and sales in 2023? In this blog, we will discuss 3 ways a CRM can help you close more leads, how to do

When it comes to a charitable and nonprofit organization, every donation and penny counts. Having a CRM, (Customer Relationship Management) system that is cost-effective or even free is ideal for

It’s important to keep up to date with the latest sales strategies, so your business can increase its monthly targets, and annual revenue while lowering its cost per acquisition.

If you have been doing marketing or sales, you most likely know the nuances between B2B (business-to-business) and B2C (business-to-consumer) marketing. B2B companies primarily focus on selling products and services

It may be hard to deal with negative feedback, but when it comes to your customer service, strategically handling customer complaints is key. Using a CRM, you can keep track

Customer engagement is often confused with customer experience. Although they share similarities, customer engagement is the ongoing relationship you have with customers. Customer experience is aligned with how satisfied the

There are many sales and marketing metrics that are calculated and used to measure the performance of a business. So what are a Customer Retention (CR) and a Customer Retention

Having happy customers and employees is the top priority of any business. Companies invest millions of dollars into their Customer Experience (CX) but may forget the importance of their Employee

As business, marketing and sales strategies evolve, so should your customer service stack. Using a customer relationship management (CRM) system allows you to keep track of customers, conversations and key

There are many ways your organization can increase its customers and profits, such as using a free CRM to get more high-ticket customers, improving your landing page and converting more

When it comes to your customer service workflow, does your team take note of the types of messages they receive? Or do they simply reply to each customer? It’s