5 Best Small Business CRM Systems for 2023 In this guide, we will review 5 of the best CRMs for a small business in 2023, and how our CRM, Moment, is the best option, especially if you’re
Combining a CRM and ChatGPT to Improve Sales and CX In this blog, we will discuss what CX, CRMs and ChatGPT are, three ways to combine a CRM and ChatGPT to improve your sales and CX, and the best free
How To Get More Organic Leads with a CRM and SEO in 2023 In this blog, we will discuss the importance of organic lead generation for your business, 3 ways to integrate SEO and a CRM for leads, and finally the best free
Can a CRM Help Protect Your Brand Reputation? In this blog, we will discuss everything you need to know about brand reputation, from what it is, why it’s important, 3 ways a customer relationship management (CRM) can
Optimizing Customer Retention: 5 Ways a CRM Can Reduce Churn In this blog, we will discuss what customer churn is and what causes it, plus, 5 unique ways you can use a CRM to improve customer retention, reduce churn and
How to Personalize Email Campaigns To Increase Sales In this blog, we will discuss the power of email marketing when combined with personalization, some personalization sales stats, how you can improve your sales with email marketing, 3 ways
The Best B2B Marketing Strategies for 2023 In this blog, we will discuss what B2B marketing is, why it’s important, the biggest B2B marketing challenges, and different ways you can improve your B2B strategy in 2023!
5 Strategies To Refine Your Customer Experience in 2023 In this blog, we will discuss why customer experience is important in 2023, 5 strategies to refine your customer experience in 2023, and how a free CRM such as Moment,
Top 5 Free Email Marketing Strategies for 2023 In this article, we will discuss the importance of email and message marketing in 2023, the top 5 free email marketing strategies in 2023, and the best cloud software to
5 Ways a CRM Will Improve Your Customer Relationships in 2023 This blog will discuss what a CRM is, 5 ways it will improve your customer relationships in 2023, why your company must have a CRM in 2023, and how Moment,
Why Your Company Must Have a CRM in 2023 There are hundreds of reasons why your company must have a CRM in 2023. The main reasons are customer service, customer experience and sales, which we will discuss in this
How to Close More Leads in 2023 with a CRM Are you trying to close more leads and sales in 2023? In this blog, we will discuss 3 ways a CRM can help you close more leads, how to do
Live Chat 2023 Guide: How to Add a Free Live Chat to your Website in 3 Steps Looking to add a free live chat to your website in 2023, but don’t know where to begin? No problem! Luckily, adding a live chat for customer support to
The Best CRM for Charities and Nonprofits When it comes to a charitable and nonprofit organization, every donation and penny counts. Having a CRM, (Customer Relationship Management) system that is cost-effective or even free is ideal for
How a CRM and Social Media Can Improve Your Sales Strategy It’s important to keep up to date with the latest sales strategies, so your business can increase its monthly targets, and annual revenue while lowering its cost per acquisition.
How To Drive B2B Sales and Marketing With a CRM If you have been doing marketing or sales, you most likely know the nuances between B2B (business-to-business) and B2C (business-to-consumer) marketing. B2B companies primarily focus on selling products and services
How a CRM Can Help You Handle Customer Complaints It may be hard to deal with negative feedback, but when it comes to your customer service, strategically handling customer complaints is key. Using a CRM, you can keep track
How to Increase Conversion Rates with Customer Engagement Strategies Customer engagement is often confused with customer experience. Although they share similarities, customer engagement is the ongoing relationship you have with customers. Customer experience is aligned with how satisfied the
5 Ways to Increase Your Brand Awareness The top corporations in the world invest billions of dollars into their branding, and it’s not hard to notice; their advertisements are everywhere! When it comes to your brand,
How to Improve Customer Retention with a CRM There are many sales and marketing metrics that are calculated and used to measure the performance of a business. So what are a Customer Retention (CR) and a Customer Retention
Why Your Business Should Combine CX and EX Having happy customers and employees is the top priority of any business. Companies invest millions of dollars into their Customer Experience (CX) but may forget the importance of their Employee
Top 5 Benefits of Using a Cloud CRM For Your Business As business, marketing and sales strategies evolve, so should your customer service stack. Using a customer relationship management (CRM) system allows you to keep track of customers, conversations and key
Top 5 Prospecting Tips to Get You More Sales There are many ways your organization can increase its customers and profits, such as using a free CRM to get more high-ticket customers, improving your landing page and converting more
5 Messages Your Customer Support Should Look Out For When it comes to your customer service workflow, does your team take note of the types of messages they receive? Or do they simply reply to each customer? It’s
How a CRM Can Get You More High-Ticket Customers If your business is lagging behind in its sales targets and would like to generate more profits, you might think it needs more customers. Although this is true, having more